The Volunteer Auto Group, a renowned automotive dealership based in Knoxville, Tennessee, has been a cornerstone of the local community for decades. With a rich history dating back to 1972, the group has established itself as a trusted and reliable source for all automotive needs. From its humble beginnings to its current status as a leading dealership in the region, the Volunteer Auto Group has consistently demonstrated a commitment to excellence and customer satisfaction. As a testament to its dedication, the group has received numerous awards and accolades, including the prestigious Toyota President's Award, which recognizes dealerships that excel in sales, customer service, and community involvement.
History and Evolution of the Volunteer Auto Group
Founded by a group of visionary entrepreneurs, the Volunteer Auto Group began its journey as a small, family-owned dealership. Over the years, the group has undergone significant transformations, expanding its operations to include multiple franchises, such as Toyota, Honda, and Ford. This strategic growth has enabled the Volunteer Auto Group to cater to a diverse range of customers, offering a wide selection of vehicles and services that meet the evolving needs of the market. Today, the group is recognized as one of the largest and most respected dealership groups in the region, with a loyal customer base and a reputation for exceptional service.
Key Points
- The Volunteer Auto Group was founded in 1972 and has since become a leading dealership in the region.
- The group has received numerous awards, including the Toyota President's Award, for its excellence in sales, customer service, and community involvement.
- The Volunteer Auto Group offers a wide selection of vehicles from multiple franchises, including Toyota, Honda, and Ford.
- The group is committed to providing exceptional customer service and has a loyal customer base.
- The Volunteer Auto Group is actively involved in the local community, supporting various charitable initiatives and events.
Commitment to Customer Satisfaction
The Volunteer Auto Group’s success can be attributed to its unwavering commitment to customer satisfaction. The group’s dedicated team of professionals is trained to provide exceptional service, ensuring that every customer has a positive and memorable experience. From the initial purchase to ongoing maintenance and repair, the Volunteer Auto Group is dedicated to building long-term relationships with its customers. This commitment is reflected in the group’s impressive customer retention rates, with many customers returning to the dealership for their future automotive needs.
| Franchise | Number of Vehicles Sold |
|---|---|
| Toyota | 1,200 |
| Honda | 900 |
| Ford | 700 |
Community Involvement and Charitable Initiatives
The Volunteer Auto Group is deeply committed to giving back to the local community. The group is actively involved in various charitable initiatives, supporting organizations such as the United Way, the American Red Cross, and the Boys and Girls Clubs of America. Additionally, the Volunteer Auto Group participates in numerous local events, including charity golf tournaments, fundraising runs, and food drives. This dedication to community involvement has earned the group a reputation as a responsible and caring corporate citizen.
Technical Specifications and Services
The Volunteer Auto Group offers a comprehensive range of technical services, including maintenance, repair, and customization. The group’s state-of-the-art facilities are equipped with the latest technology and staffed by highly trained technicians who are certified by the respective manufacturers. From routine oil changes to complex engine repairs, the Volunteer Auto Group’s technical team is dedicated to providing exceptional service and ensuring that every vehicle is running at its best.
What is the Volunteer Auto Group's return policy?
+The Volunteer Auto Group offers a 3-day/300-mile return policy on all vehicles. If you're not completely satisfied with your purchase, you can return the vehicle within 3 days or 300 miles, whichever comes first.
Does the Volunteer Auto Group offer financing options?
+Yes, the Volunteer Auto Group offers a range of financing options through its partnerships with leading lenders. The group's finance team can help you find a financing solution that meets your needs and budget.
Can I schedule a service appointment online?
+Yes, you can schedule a service appointment online through the Volunteer Auto Group's website. Simply click on the "Service" tab, select your vehicle's make and model, and choose a time that suits you.
In conclusion, the Volunteer Auto Group is a trusted and reliable source for all automotive needs. With its commitment to customer satisfaction, community involvement, and exceptional service, the group has established itself as a leader in the industry. Whether you’re looking to purchase a new vehicle, schedule a service appointment, or simply learn more about the group’s charitable initiatives, the Volunteer Auto Group is dedicated to providing an exceptional experience that exceeds your expectations.
