Accessing the Florida State University (FSU) email system is a straightforward process for students, faculty, and staff. To begin, it's essential to understand the importance of the FSU email account, as it serves as the official means of communication between the university and its community members. The university uses a combination of Microsoft Office 365 and myFSU Portal to manage email services.
Setting Up Your FSU Email Account

Before logging in, new students and employees must activate their FSU account. This involves claiming your FSU account through the myFSU Portal. The activation process requires your EMPLID (Employee ID) or Student ID, along with your birthdate. Once activated, you can set up your email account by following the prompts provided during the activation process.
Logging Into Your FSU Email Account
To log into your FSU email, navigate to the FSU Outlook Web App. You will be prompted to enter your FSU email address (in the format username@fsu.edu) and your password. If you are accessing your email from a public computer or a device that is not managed by FSU, it is recommended to use the FSU VPN to ensure the security of your account.
| Category | Description |
|---|---|
| Username Format | username@fsu.edu |
| Password Requirements | Must meet FSU's password policy for complexity and length |
| Access Method | Web (Outlook Web App), Desktop (Outlook), Mobile Devices |

Troubleshooting Common Issues

Sometimes, users may encounter difficulties logging into their FSU email accounts. Common issues include forgotten passwords, account lockouts due to incorrect login attempts, or problems with MFA. The FSU IT Service Center is available to assist with these issues. You can contact them via phone, email, or by visiting their walk-in service desk. Additionally, the FSU IT website provides extensive resources and guides for troubleshooting common email and login issues.
Resetting Your Password
If you have forgotten your password, you can reset it through the myFSU Portal by using the “Forgot Password” option. This process involves verifying your identity and then setting a new password that meets the university’s security requirements.
Key Points for FSU Email Login
- Activate your FSU account through the myFSU Portal before attempting to log in.
- Use your FSU email address and password to log into the Outlook Web App.
- Ensure your password meets the complexity and length requirements set by FSU.
- Utilize FSU VPN when accessing your email from unmanaged devices for added security.
- Contact the FSU IT Service Center for assistance with login issues or password resets.
By following these steps and guidelines, members of the Florida State University community can securely access their email accounts and stay connected with the university's communications and resources.
How do I activate my FSU email account?
+To activate your FSU email account, go to the myFSU Portal and follow the prompts to claim your account. You will need your EMPLID or Student ID and your birthdate.
What if I forget my password?
+You can reset your password through the myFSU Portal by selecting the “Forgot Password” option. Verify your identity, and then set a new password that meets FSU’s security requirements.
How do I access my FSU email from my mobile device?
+You can access your FSU email from your mobile device by downloading the Microsoft Outlook app and logging in with your FSU email address and password. Ensure your device is configured to use FSU’s email settings.