Bartow Regional Medical Center

Bartow Regional Medical Center, a 72-bed acute care hospital located in Bartow, Florida, has been serving the healthcare needs of the Polk County community since 1925. As a member of the BayCare Health System, one of the largest health care systems in the state of Florida, Bartow Regional Medical Center provides a wide range of medical services, including emergency care, surgery, cardiology, and rehabilitation. With a strong commitment to delivering high-quality, patient-centered care, the hospital has earned numerous awards and recognitions for its excellence in clinical outcomes, patient safety, and customer satisfaction.

Overview of Services and Specialties

Bartow Regional Medical Center offers a comprehensive range of medical services and specialties, including diagnostic imaging, laboratory services, physical therapy, and wound care. The hospital’s emergency department is staffed by board-certified emergency medicine physicians and is equipped with state-of-the-art technology, including a 64-slice CT scanner and a digital radiography system. The hospital’s surgical services include general surgery, orthopedic surgery, and urology, among others. Additionally, the hospital has a cardiac catheterization lab and offers a variety of cardiovascular services, including electrocardiogram (ECG) testing, echocardiography, and stress testing.

Quality and Safety Initiatives

Bartow Regional Medical Center is committed to providing safe, high-quality care to its patients. The hospital has implemented a variety of quality and safety initiatives, including a robust infection prevention and control program, a medication safety program, and a patient falls prevention program. The hospital also participates in various quality improvement initiatives, such as the Hospital Quality Alliance (HQA) and the Agency for Healthcare Research and Quality (AHRQ) patient safety initiatives. According to the Centers for Medicare and Medicaid Services (CMS), Bartow Regional Medical Center has a 4-star overall quality rating, with high scores in areas such as patient satisfaction, readmissions, and complications.

Community Involvement and Outreach

Bartow Regional Medical Center is committed to giving back to the community it serves. The hospital offers a variety of community outreach programs, including health fairs, screenings, and educational seminars. The hospital also partners with local organizations, such as the American Heart Association and the American Cancer Society, to promote health and wellness in the community. Additionally, the hospital offers a variety of support groups, including a cancer support group and a cardiac support group, to provide emotional support and education to patients and their families.

Employee Engagement and Development

Bartow Regional Medical Center recognizes the importance of employee engagement and development in providing high-quality patient care. The hospital offers a variety of employee development programs, including leadership development, clinical education, and professional certification programs. The hospital also recognizes and rewards employee excellence through its employee recognition program, which acknowledges employees who demonstrate exceptional customer service, teamwork, and commitment to quality care.

According to a recent employee engagement survey, 92% of employees reported being satisfied with their job, and 85% reported feeling engaged and motivated in their work. The hospital's employee turnover rate is also lower than the national average, with a turnover rate of 12% compared to the national average of 15%.