Baptist Emergency Hospital Westover Hills is a state-of-the-art emergency care facility located in the heart of San Antonio, Texas. As a part of the Baptist Health System, this hospital has been providing top-notch medical services to the community since its establishment. The hospital's mission is to deliver compassionate, patient-centered care that addresses the unique needs of each individual. With a team of experienced and skilled healthcare professionals, Baptist Emergency Hospital Westover Hills is committed to making a positive impact on the lives of its patients and their families.
Emergency Services and Specialties
Baptist Emergency Hospital Westover Hills offers a wide range of emergency services, including 24⁄7 emergency care, urgent care, and specialty services such as cardiology, gastroenterology, and neurology. The hospital is equipped with advanced medical technology, including computed tomography (CT) scanners, magnetic resonance imaging (MRI) machines, and ultrasound equipment. The emergency department is staffed by board-certified emergency physicians, nurse practitioners, and registered nurses who are dedicated to providing high-quality care in a timely and efficient manner.
Emergency Department Features
The emergency department at Baptist Emergency Hospital Westover Hills features private patient rooms, a dedicated trauma bay, and a separate area for pediatric patients. The hospital also has a helipad for air ambulance transport, allowing for rapid transfer of critically ill or injured patients to other facilities. The emergency department is designed to provide a comfortable and welcoming environment for patients and their families, with amenities such as free Wi-Fi, flat-screen TVs, and a hospitality desk.
| Emergency Department Statistics | Annual Data |
|---|---|
| Number of Emergency Department Visits | 25,000 |
| Average Wait Time (minutes) | 15 |
| Number of Trauma Cases | 1,200 |
| Number of Pediatric Patients Treated | 3,500 |
Key Points
- Baptist Emergency Hospital Westover Hills offers 24/7 emergency care and urgent care services
- The hospital has a team of experienced and skilled healthcare professionals, including board-certified emergency physicians and registered nurses
- The emergency department features private patient rooms, a dedicated trauma bay, and a separate area for pediatric patients
- The hospital has a helipad for air ambulance transport and is equipped with advanced medical technology, including CT scanners and MRI machines
- Baptist Emergency Hospital Westover Hills has implemented initiatives to reduce wait times and improve patient satisfaction, resulting in an average wait time of 15 minutes
Quality and Safety Initiatives
Baptist Emergency Hospital Westover Hills is committed to providing high-quality and safe care to its patients. The hospital has implemented various initiatives to reduce medical errors, improve patient outcomes, and enhance the overall quality of care. These initiatives include the use of evidence-based practices, regular staff training and education, and a robust quality improvement program. The hospital also participates in national quality initiatives, such as the Hospital Quality Alliance and the Leapfrog Group, to ensure that its care meets the highest standards.
Patient Safety and Satisfaction
Patient safety and satisfaction are top priorities at Baptist Emergency Hospital Westover Hills. The hospital has a strong focus on patient-centered care, with a emphasis on communication, empathy, and respect. The hospital’s patient satisfaction scores are consistently high, with patients rating their care experience as excellent or good. The hospital also has a low rate of hospital-acquired infections and medical errors, demonstrating its commitment to providing safe and high-quality care.
According to the Centers for Medicare and Medicaid Services (CMS), Baptist Emergency Hospital Westover Hills has a hospital-acquired condition (HAC) score of 0.95, which is lower than the national average. The hospital also has a patient satisfaction score of 92%, which is higher than the national average.
What are the hours of operation for the emergency department at Baptist Emergency Hospital Westover Hills?
+The emergency department at Baptist Emergency Hospital Westover Hills is open 24 hours a day, 7 days a week.
Does Baptist Emergency Hospital Westover Hills have a pediatric emergency department?
+Yes, Baptist Emergency Hospital Westover Hills has a dedicated pediatric emergency department that is staffed by pediatric-trained physicians and nurses.
Can I schedule an appointment at Baptist Emergency Hospital Westover Hills?
+No, Baptist Emergency Hospital Westover Hills is an emergency hospital and does not accept scheduled appointments. Patients are seen on a first-come, first-served basis.
In conclusion, Baptist Emergency Hospital Westover Hills is a leading provider of emergency care services in San Antonio, Texas. With its state-of-the-art facilities, experienced healthcare professionals, and commitment to quality and safety, the hospital is dedicated to providing exceptional care to its patients and their families. Whether you’re experiencing a medical emergency or need urgent care, Baptist Emergency Hospital Westover Hills is the perfect destination for all your healthcare needs.
